Memberships that fit
Per membership you set how many classes a week or per period it includes, or whether it is unlimited, with its own price and term.
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Payments and sales
Memberships with direct debit
Offer memberships that fit: 1, 2 or 3 classes a week, or a variant of your own. The first payment sets up the mandate, after that the monthly direct debit runs through your own Mollie account by itself. Members pause, switch and cancel themselves in the frontoffice.
What you do with it
Automatic direct debit
After the first payment the monthly amount is collected by SEPA direct debit. Members are told in advance and failed collections show up in the backoffice.
Switch, pause and cancel themselves
Members upgrade, downgrade, pause and cancel in the frontoffice. On an upgrade the price difference is settled.
You set the rules
Per school you switch switching and pausing on or off, and you set the notice period.
How memberships work in Baila
Baila has its own membership system: every direct debit is planned, announced, executed and monitored in advance. That is what lets the school make exceptions, while members handle the everyday work themselves.
How it works: planning and direct debit
Baila does not use a standard subscription of a payment provider. It plans and manages every direct debit itself and sends it as a separate payment to your own Mollie account.
- A member takes out the membership and pays the first month by iDEAL. That payment sets up the mandate for direct debit
- Every month the direct debit is planned on the same day. If that day is missed, it is collected on the next day
- The member is told about the debit a configurable number of days in advance. Never more is collected than was announced
- Every direct debit is its own line in the backoffice, with amount, date, status and breakdown
Monitored automatically
What happens when a direct debit does not go through.
- A failed, expired or cancelled direct debit gets a status, a log line, a notification to your team and a message to the member
- On a chargeback (the bank reverses the payment) the membership is put on hold and planned debits are cancelled until you have been in touch with the member
- Chargeback costs can be passed on or waived, set per school and adjustable per debit
- A failed direct debit can be executed again from the backoffice, up to three attempts
Self-service for members
In the frontoffice a member handles the membership, within the rules you set.
- Upgrade or downgrade: the remaining part of the paid month is settled against the new membership
- Pause per month: no direct debit and no cover that month, shown in the payment list as a paused month
- Cancel with the notice period you set, with a reason and a note you see in the backoffice
- Change the payment method without taking out the membership again
Exceptions by the school
Because every direct debit is its own line, you can deviate per member.
- Refund a payment, in full or in part, from the backoffice
- Skip a planned debit, change its amount or date, or execute it right away
- End a membership immediately, set the end date or move a member to another membership yourself
- A debit of 0 euro for a free or internal membership, without a payment flow
Building a membership
Per membership you set in the backoffice:
- Name, description, price per month and whether it is collected
- Classes per week or per month, or unlimited; the number of courses someone follows at the same time
- Term, notice period and automatic renewal; from and until when it can be taken out
- Whether switching is allowed and which memberships count as upgrade or downgrade; a registration fee with the first debit
- Access covers all classes and courses where joining with a membership is allowed
- A price change only affects new sign-ups; running memberships keep their price
In use at Fusion Latina since 2020
Baila was developed in 2020 for the daily practice of the dance school Fusion Latina and has run there since.
- At the move to the platform in July 2026 the records held 544 memberships taken out and 304 valid direct debit mandates
- Every month the direct debit run there follows the same planning as above
Arranging memberships for your school?
The start page explains what Baila arranges for your dance school, and that is where you sign up your school. Memberships with direct debit are part of Premium.