BailaLive platform information
Classes, bookings, memberships, payments and events, live from your school’s environment. Amounts and notice periods are fetched at the moment of the question, so they cannot go stale.
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Baila Assistant
An assistant that knows how your dance school works.
Baila knows not only your current classes and payments, but also how your dance school works and communicates. That is what makes an answer specific to your school instead of generic.
Three layers
Where an answer comes from
The assistant draws on three sources at once. That combination is what sets it apart from a chat window that only knows text.
Your own school knowledge
FAQs, rules, procedures and practical information your school manages itself. What you publish counts from the next question onwards; anything still in draft is visible to no one.
Available actions
Booking, paying and changing. Which actions exist depends on who is asking, and actions with financial consequences ask for confirmation first.
Baila combines live school data, your own knowledge and available actions. That way a user gets more than a generic answer: help that fits your dance school.
Who uses it
An assistant for students, an assistant for the team
The same assistant, two roles. What it can look up and carry out differs per user.
The student
Questions about the schedule, their own membership, their catch-up credit and outstanding payments. Booking a class, signing off, placing an order and updating their own payment details.
The team
Looking up members, updating enrolments and attendance, adjusting classes and courses, managing events and tickets, drawing up invoices and checking revenue.
Limits and safety
What the assistant does and does not do
Within the user’s role
The assistant works within the role and the access of whoever is using it. A visitor gets public information, a student their own data and actions, and a staff member what belongs to their role. Anything outside that role does not exist for it.
No invented answers
If the answer is not in your school’s knowledge and not in your environment’s data, the assistant fills in nothing. It says it does not know and points to your school’s contact option.
You decide where it appears
You switch it on or off per place: on your public pages, in the portal for your students and in the back office for your team.
Baila helps. Your dance school decides.
Teach the assistant how your dance school works
The assistant works from the knowledge you manage yourself: frequently asked questions, house rules, class information and working instructions. You manage that knowledge in Baila Studio and adjust it as soon as your programme or policy changes.
Usage
Use of the assistant is measured in credits. You see your usage and your balance inside your own environment, so you always know where you stand. What a school pays is on the pricing page.
Try it with your own school
The assistant is ready as soon as your environment exists. You add your knowledge afterwards, at your own pace.